Quality Approach

Everything is theoretically impossible, until it is done

 

Our QA & Testing methods focus on the prevention and early detection of defects, as well as the traditional method of testing for defects at a later stage. This proactive approach allows you to reduce your Total Cost of Quality (TCOQ) and thereby, Total Cost of Ownership (TCO).

In addition, our Testing framework and QA & Testing assets (People, Process, and Methods) are tied together by a robust governance model. The synergy of this framework increases efficiencies, maximizes your return on testing investments, and improves quality to near-zero defects. Savings generated by the framework can be re-invested in new solutions to improve competitiveness.

We provides efficient, cost-effective solutions that stabilize or reduce your testing costs, improve customer satisfaction, and ensure regulatory compliance.

Quality Standards

To meet the agreed requirements of the customer in time and consistently, by constantly investing in employee development and process improvement, leading to continual quality improvement.

  • To be a market leader by enhancing customer satisfaction
  • Improve the competence of employees by continuous training in their areas of work
  • Involve front line people to improve process of cross-training, development and gap analysis
  • Demonstrate commitment and compliance to the Quality Management System
  • Adopt new processes with least wastages in all the services being offered to Customers
  • Reduce wastages across the company by reducing cost of poor quality (COPQ) by 30% every year
  • Study variance of processes of each of our groups by using tools like Statistical Quality Control (SQC) Error
  • Conduct Management and Operational Analysis etc. and reduce the gap in variance

Quality Assurance

Testing is an infinite process of comparing the invisible to the ambiguous in order to avoid the unthinkable happening to the anonymous

IDS is ISO 9001:2015 and ISO/IEC 27001:2013 certified. We take a qualified and systematic approach to process management, ensuring that our services consistently satisfy customers’ expectations.

We incorporate industry proven processes to measure quality and accuracy, ensuring we meet our quality guarantees efficiently and effectively, consistently producing accurate results for our clients.

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